IT Network/Systems Engineer Full Time

Our client who is one of the top 3 leaders in Software development and Cloud services is hiring a Full time IT Network/Systems engineer that has the expertise to run, operate and manage a Research and Development facility in Beijing China.

You will:

• Be a remote and at times onsite embedded technician supporting researchers in a small lab setting like a start-up
• Need to interact and resolve blocking issues for researchers and other office staff; Be capable of successfully solving complex problems.
• Need to be an IT generalist that can dig deeper as a specialist, and can think on his\her feet, a whiz so to speak that takes the scenarios presented and makes sound decisions.
• You must be assertive and be able to operate on your own without guidance (“take charge attitude”)

In other words, There is an IT breadth of knowledge required beyond simply addressing the problem, there is a need for both a solution as well  figuring out root cause and engineering a reliable solution, so issues do not happen again.

IT Managers that work only on large scale projects at a high level, but do not have the in depth hands-on skills are going to struggle in this role.  There is a direct need to deeply understand the technology and apply this to real world solutions.

You will:

• Design solutions that fully qualify and meet the customer’s needs today and into the near term, not just an IT solution that is technically sound.
• Interact with corporate IT and other IT teams to gain a reasonable result for the group you support.
• Be self-motivated, self-directed, and have a strong desire to find a workable solution.
• Think about the security and corporate policy implications of any solution you provide as part of the finished product.

 Responsibilities:    

• Work both remotely and onsite with a team that engineers, deploys and supports the technical and procedural needs that develop in the process of conducting basic computer science research.
  • To facilitate effective research with timely delivery of technical solutions based on our clients and or 3rd party software and hardware.
  • To focus on delivering timely solutions engineered with the highest possible levels of customer service, attention to detail, cost effectiveness and trustworthy computing.
• You will engineer, manage, and conduct in-depth troubleshooting and analysis of existing and new solutions for various research projects.
• The focus being toward distributed computing and includes privacy, security, protocols, fault-tolerance, large-scale systems, concurrency, computer architecture, Internet search and services as well as related theory.

• This includes: Designing, securing, deploying, maintaining, and improving existing and new network related servers, services, and research applications both on premise and in the cloud.

• Provide expertise in the development, troubleshooting and support of Intra and Internet based applications.
• Develop and implement architectural and procedural requirements aimed at improving service delivery and customer satisfaction.
• Provide software, hardware and security focused configuration of existing and new servers and services.
• Support existing server configurations leveraging the following Microsoft software, services and more: Windows 2016, Azure, IIS, SQL, System Center Suite, FTP, HPC, Exchange and SMTP.

Additional responsibilities include:

• Network design and configuration
• Back-up and verification’s of server configurations and user data where necessary, implementing and maintaining server monitoring, hardware / software load balancing technologies and change control procedures.
• Evaluating and implementing additional software, hardware, configurations, and applications as required by various teams to support research and development efforts is important.
• Address and support general network needs as requested by researchers in support of their research efforts.
• Drive automation of tasks by leveraging technology available within and outside of our client.
• Providing training to end users as well as a wide variety of other support duties as required.
• In this role, you will interact with lab leadership and provide first-class and professional executive support as well and have an ability to dig deep, keep trying, maintain an honest dialogue while explaining your action plan, accept mentoring when hitting roadblocks, and stay cool under pressure while working through something. You will follow-through on what you commit, discover, and qualify expectations; and develop or adapt methodologies to keep all issues active in queue.
• The role also requires you to learn our Audio Video infrastructure and capture, record, and stream periodic lectures and events.

Qualifications: 8 years minimum demonstrated work experience in related fields:

• In depth knowledge of networking protocols including TCP/IP
• Sound troubleshooting of complex services and or systems
• Functional experience with UNIX and OS X operating systems
• Familiarity with wireless networking technologies
• Experienced in OS image development and deployment
• Experience with Windows and Microsoft products
• Thorough knowledge of Microsoft Server components as well as other industry standard server components
• Experience with end user computer hardware, networking equipment and desktop software applications
• Analytical and organizational skills
• BS/BA degree in computer science or related field preferred
• Proven ability to learn and come up to speed quickly on new / unfamiliar technologies
• Strong documentation and communication skills

Like to have expertise:

• Knowledge of the OSI stack, preferable Layers 2,3,4,5 and 6
• Scripting or programing experience
• Working as a IT engineer within a Lab environment and responsible to keep this running

Compensation:

• Base range is $118k to $148k USD, plus annual bonus, company stock and possible signing bonus all DOE (adjust to Chinese comp that needs to be attractive)
• You must live in or near the Beijing area as you are required to be onsite but can work remote when required
• Legal ability to work in China.

Tagged as: engineer, IT, network, systems